Delete from the app
Deleting your account is different from signing out, deleting the app or cancelling a subscription. If you can sign in, use the account deletion control in Toba.
- Open Toba and go to Profile.
- Scroll to Delete account and tap Delete account.
- Read the confirmation, then choose Delete to submit the request.
If you have not finished onboarding
The app also offers Delete account on supported verification and account-restriction screens. You do not need to buy a subscription to request deletion.
If you cannot sign in or find the control, email support@tobadating.com with the subject “Toba account deletion request.” State that you want to delete your Toba account. We will need to verify your connection to the account before acting. Do not send a password, sign-in code, identity document or payment-card details.
What the request does
After the app confirms receipt, your profile is hidden from discovery, conversations are closed and cleanup continues in the background after you are signed out. A “pending” message means the request has been received; it does not mean every provider has finished deletion.
The cleanup covers the account and sign-in record, profile and photos, stored conversations and attachments, likes and matching references, linked reports and support records, and verification evidence. It also requests removal of relevant Didit verification and facial-template records and the RevenueCat customer record.
Some cases need additional handling, including provider blocklists, an active safety restriction or support emails already delivered. Provider completion and removal from backups may occur separately. Minimal deletion records remain while the request is unresolved; legal obligations or a specific dispute may also require limited retention. See the Privacy Policy.
We cannot remove screenshots or other copies another person independently saved outside Toba. Contact support if you need an update or want to make a more limited privacy request instead.
Cancel your Apple subscription separately
Deleting your Toba account does not cancel Toba Plus. To stop future charges, cancel the subscription through Apple before deleting your account or afterward in your Apple Account.
On your iPhone, open Settings, tap your name, choose Subscriptions, select Toba and follow the cancellation instructions. See Apple’s cancellation guide. Apple controls any refund and transaction records associated with your Apple Account.
Requests about verification data
To withdraw biometric consent or ask about verification data without first using full account deletion, email support@tobadating.com with the subject “Toba verification privacy request.” Explain the request without attaching a selfie. We will explain the effect on access and verify ownership before changing the account.
Because the current app requires photo verification for discovery and messaging, deleting verification data or declining further processing may prevent use of those features.